Hugh Innes, from multi award winning chip shop ‘Tony’s Chip Shop’ in Coatbridge in Glasgow is not here “just to take part!”
As a long standing customer, Hugh approached fish and chip shop frying range manufacturers Mallinson’s of Oldham in April 2022 for assistance in how to increase capacity to help cope with heavy demand during peak trading hours but with a keen eye on cost.
With lots of hard work, trade has been growing steadily over the years and to remain at the top of his game, Hugh was keen to improve his throughput to keep up with demand.
After several discussions and a shop visit, two options came to the fore:
- Exchange the current 3 pan frying range and replace with a 4 or possibly a 5 pan range
- Or, add a completely separate wall range under a canopy towards the rear of the shop
Option 1 was more costly and as the current Mallinson’s range is just five years old it seemed unnecessary to trade it in just yet. In addition, a longer range with more pans would have meant sacrificing counter space, something that could have negatively impacted the shop’s ability to increase the number of customers through the door in a timely manner.
Option 2 was evidently preferable. A bespoke 2 pan wall range beneath a disused canopy was the perfect to place to house the additional range. This would allow Hugh and his staff to fry extra chips during the busiest periods and save on energy with the range switched off when not required.
2 Pan Wall Range
Mallinson’s set about building the range and within six weeks the new range was up and running and ready for business.
Hugh said, “When I first spoke to Mallinson’s they knew I was on a budget, but they also knew what I needed. I’m so pleased with the new frying range, it’s made all the difference for me and my customers I’m really pleased we made it happen. Deliveries had really taken off for me and with the extra two pans, I’ve cut my wait time significantly. The new wall range has paid for itself much quicker than I had anticipated. Total value for money”
On the end-to-end process with Mallinson’s, Hugh added, “They’re just so easy to deal with. From start to finish nothing was too much bother and knowing that I’ve now got another Mallinson’s range at a great price I couldn’t be happier!”
Check out Hugh’s Facebook page for more information on the shop and all the great work Hugh does for the industry: Tony’s Chipshop Facebook Page